Refund policy


  • Thank You For Your Business
  • If Not Satisfied, We Are Here To Help
  • You Are Entitled To Get A Refund
  • Refund Takes 2-3 Business Days
  • We Promote Transparency

When To Request For A Refund

At, we care about our customers and for that reason we always ensure to deliver the best Aleks answers service at all time.
In case you are not satisfied with the Aleks answers generated in your Aleks online platform, you have the right to request for a partial or full refund which will be processed within the agreed time.

When To Request For A Partial or Full Refund

Once you request for a refund, we will require to confirm the scores since all our prices and scores are backed up by a money back guaranteed. Once we confirm the score, we will let you know if you are eligible to a partial refund or a full refund and how much refund will be processed.

80% and aboveNo Refund
70% – 79% 10% Refund
60% – 69%50% Refund
59% and below100% Refund